Terms of Trade

1.  Definitions

In these conditions unless the context otherwise requires:

  • Company means ‘Waiwera Organic Winery Ltd’.
  • Buyer means the person, or company buying the goods from the Company.
  • Products and/or services mean the products and/or services being purchased by the Buyer from the Company.
  • Contract means the contract between the Company and the Buyer for the purchase of the goods.
  • Date of the contract means where the contract arises from a quotation given by the Company, i) the date of acceptance of the order by the Company; or ii) Where the contract arises from a quotation given by the Company, the date upon written notification of acceptance of the quotation is received by the Company.
  • Contract price means the price of goods as agreed between the Buyer and the Company.
  • Person includes a corporation, association, firm, company, partnership or individual. Quotation shall mean price on offer for a fixed term. Manager is the companies appointed decision maker.

4.  Terms and Conditions

These terms and conditions and any subsequent terms and conditions issued by the Company shall apply to all orders for the goods and the services made by the Buyer after the date and time at which these conditions are first delivered or sent by email or facsimile to, or otherwise brought to the notice of, any employee, staff member or representative of the Buyer. It shall be the Buyer’s responsibility to ensure that these conditions are promptly brought to the attention of the appropriate staff of the Buyer, and accordingly any order made by the Buyer after the date and time described above in this clause shall be deemed to be an acceptance of these conditions.

5.  Price

The total price of your goods will be stipulated at the time you place your order or at the end when your order has been confirmed including GST and shipping..
5.2 The Price shall be the Company’s current Price at the date of ordering any of the goods.
5.3 Any customs or import duties due when the Buyer’s order reaches its destination country are the Buyer’s responsibility.
5.4 The Buyer agrees that the cost Price shall be determined by the Company, and shall take into consideration “one-off” costs such as design and production.
5.5 The Company reserves the right to implement a surcharge for alterations to specifications of products after the order has been placed.

6.  Payment

6.1 The name that will appear on your statement will be Waiwera Organic Winery Limited.

7.  Governing Laws

These Terms of Trade will be interpreted in accordance with applicable government legislation, which will have exclusive legal jurisdiction over any dispute in relation to the products and/or services or these Terms of Trade.

8.  Dispute Resolution

The Company will endeavour to resolve any dispute between the Buyer and itself without the need for Court proceedings. Any such attempt is without legal prejudice.

9.  Reservation of Title

Ownership and title of the goods remains with The Company until the purchased price and all other monies owing by the Buyer, under the contract or any other contract to The Company, have been paid in full.

10.  Returns and Refund Policy

No refunds will be issued, however the Company warrants that it will replace defective goods, if written notice of the claim is received by the Company within seven (7) days from the date the goods were delivered. No claim shall be accepted under such warranty if any attempt to repair the defective goods is made by any person not authorised by the Company, or if the defective goods have been modified or incorrectly stored, maintained or used. If the Company elects to repair or replace any defective goods, such work shall be undertaken at such place as the Company may reasonably specify and the Buyer shall be responsible at its cost and risk for shipment of the defective goods to the place specified.

If the product you receive is found to be faulty please contact your courier provider or email us cynthia@waiweraspirit.co.nz or call us +6421933139

11. Legal Age

Any person purchasing from this website absolutely warrants to ‘Waiwera Organic Winery Ltd’ that they and the recipient are of legal drinking age within the state or country of delivery. Any breach or failure of such warranty resulting in ‘Waiwera Organic Winery Ltd’ shall be fully indemnified by the customer.

12.  Currency

All order payments are processed in New Zealand Dollars including the relevant taxes where applicable (NZ$).

13.  Company

Waiwera Organic Winery Ltd. is a New Zealand Registered Company

13.  Delivery Times

TNT, our preferred courier company estimates the following delivery times:

  • Express 2 – 3 working days pending customs.
  • Economy 5 – 7 working days pending customs.

This excludes any other delays such as air line delays, human error, issues with Paperwork and customs clearance.